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Why Choose Romantic Ruby Shipping?

At Romantic Ruby, we understand the importance of reliable and efficient shipping services when it comes to lingerie and sex toys. We strive to provide our customers with the best shipping experience from start to finish. Here’s why you should choose Romantic Ruby Shipping:

Discreet Delivery

• Enjoy swift and discreet delivery to your doorstep.
• Your order will be packaged in a plain, unmarked box or satchel to ensure privacy.
• No need to worry about nosy neighbours or prying eyes.

Secure and Reliable Shipping

• Our team takes extra precautions to ensure the privacy and security of your shipment.
• We work closely with trusted shipping carriers to provide a reliable delivery service.
• You can track your package every step of the way, so you know exactly when to expect it.

 Affordable and Transparent Pricing

• We offer competitive shipping rates for our customers.
• No hidden fees or surprises during checkout.
• Rest assured that you are getting the best value for your money.

Choose from our range of shipping options to suit your needs:

Standard Shipping (Australia)

• Our standard shipping option delivers your order within 2-5 business days to metropolitan areas, slightly longer for regional.
• This is our most popular and cost-effective shipping method.
• Ideal for customers who are not in a rush to receive their items.

Express Shipping (Australia)

• Need your lingerie or sex toys in a hurry? Opt for our express shipping option.
• Delivery within 1-2 business days.
• Perfect for those spontaneous romantic evenings or last-minute gifts.

International Shipping

• We proudly offer international shipping to customers outside of Australia.
• Experience the romantic allure of Romantic Ruby’s products no matter where you are in the world.
• Please note that international shipping times may vary depending on your location.

Love It or Return It: Hassle-Free Returns

If for any reason you’re not completely satisfied with your purchase, we offer a return policy that makes the process simple and easy. You’ll only need to cover for your return postage, and we will cover the rest.

14-Day Return Window: You have 14 days from the date of delivery to return any unused or defective item.

Easy Return Procedure: To initiate a return, simply contact us via email. You’ll be provided with Return instructions.

Refund or Exchange: Depending on your preference, you can choose to receive a refund for returned items or exchange them for a different product of equal value.

Products must be unopened, unused, or unworn and have its original packaging or tags intact. Please note that we cannot offer exchanges for sex toys, we can offer a refund for sex toys provided the above conditions have been met.

All purchases are covered by our 1-year product guarantee. If anything goes wrong with your product, we’ll replace it for up to a year after purchase.

We’re Here to Help

Have any questions or concerns? Our customer support team is here to assist you.

Email Support: You can email us at Ask@romanticruby.com with your inquiry.